Reference

Legal terms for your tor388 account

tor388 Legal sets out how your account access, payment records and personal data are handled for Indonesia.

Indonesia termsAccount clarityData requestsLocal-law access
tor388 Legal terms for your tor388 account
LEGAL CONTACT

Three routes for policy questions

A clear contact path matters when a Legal clause affects your account or a payment record.

Account help route Use the account help path when you need Legal wording clarified, phone verification checked…
Cashier record check For a Legal question involving DANA, OVO, GoPay, QRIS, bank transfer or virtual account…
Eligibility clarification If you are unsure whether access is available in your location, ask through support…
DATA PRACTICE

How tor388 handles Legal matters

Our Legal process is designed to leave a usable record of what you accepted and what you asked us to change.

Data handling

We handle the account details needed for access, verification and Legal requests, while payment references help us trace DANA, OVO, GoPay, QRIS or bank-transfer events. Send only the details needed to identify your request; never include a password or one-time security code.

Cookie choices

Cookies can keep a Legal notice acknowledgement and account session connected to the same browser. If you remove or block them, the site may ask you to confirm the policy again or complete the account path again. Your browser controls these choices on desktop and mobile.

Account security

Phone verification takes place before account access, giving us a defined checkpoint when a new session or account request is made. Keep your phone number current and contact support through the account route if the verification detail no longer belongs to you.

Record retention

We retain policy acceptance, account changes and payment-status references for the period needed to manage account queries, legal duties and transaction disputes. A retention request can be raised through support, and we will explain which records can be changed or must remain.

Correction requests

You can ask us to correct an inaccurate account detail or clarify a Legal record through the account help route. State what appears wrong, provide the matching account identifier, and avoid attaching unrelated wallet data. We will use the request to locate the relevant entry.

Policy changes

When Legal wording changes, we present the updated text through the relevant account or site path and record the applicable version. Read the new section before continuing. If a change affects eligibility, the phrase depends on local law remains the governing access condition.

Answers before you open an account

These Legal answers address the searches we hear most often about account access, data, payment records and policy changes. They are written for Indonesian account holders and point you toward the practical next step. If your situation is unusual, use the account help route with the smallest useful set of details.

The tor388 Legal policy covers account access, phone verification, personal-data requests, cookies, payment records, policy changes and location-based eligibility. It also explains how to contact us when you need a correction or clarification connected with your account.

Yes. Access depends on local law, and the relevant route is available where local law permits. If you are uncertain about your location, ask support before opening an account. We cannot replace local legal advice or treat an account form as proof of eligibility.

Phone verification is the account checkpoint used before account access. It helps connect a request with the right account and gives us a way to address an access dispute. Keep your phone detail current, and contact support if it has changed.

Use the account help route and describe the data that is incorrect, along with the account identifier needed to find it. Do not send a password, security code or unnecessary wallet details. We will explain whether the entry can be corrected or must be retained.

DANA and QRIS references are used to identify a payment event, receipt or status question connected with your account. Keep the transaction reference available when asking for help. We do not need your wallet password or security code to locate that record.

Yes. Ask through the account help route for clarification about cookies connected with the site session or policy acknowledgement. Browser settings can remove or block them, which may require another Legal confirmation or account step on your next visit.

We show updated Legal wording through the relevant site or account path and keep the applicable version connected with the policy record. Read the changed section before continuing. If access is affected, the condition where local law permits still applies.