What our Legal notice covers
Our Legal notice explains the conditions attached to account access, identity checks, wallet records, site use and requests made through support. We may ask you to complete phone verification before account access, and details supplied for DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity
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must match the account information used for a transaction. These checks help us connect a receipt or status query to the correct account without changing the terms that apply to you. Eligibility and access depend on local law; where local law permits, we make the relevant
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lobby and account route available. The notice also explains how policy wording can change, how we record acceptance, and how you can ask for clarification or request a correction. If a payment record shows BCA, BRI, Mandiri or BNI, keep the receipt ready when contacting us
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so the account help route can locate the relevant event.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.